Accessibility / ADA / Title VI

KCATA’s Commitment to Civil Rights

Traducción en español

The Kansas City Area Transportation Authority is committed to ensuring that no person is excluded from participation in or denied the benefits of its services on the basis of race, color or national origin, as provided by Title VI of the Civil Rights Act of 1964, as amended.

Toward this end, it is KCATA’s objective to:

• Ensure that the level and quality of transportation service is provided without regard to race, color or national origin;
• Identify and address, as appropriate, disproportionately high and adverse human health and environmental effects, including social and economic effects of programs and activities on minority populations and low-income populations;
• Promote the full and fair participation of all affected populations in transportation decision making;
• Prevent the denial, reduction or delay in benefits related to programs and activities that benefit minority populations or low-income populations; and
• Ensure meaningful access to programs and activities by persons with limited English proficiency (LEP).

The CEO, senior management, and all supervisors and employees share the responsibility for carrying out KCATA's commitment to Title VI. For more information on Title VI, visit the Federal Transit Administration's website.

Title VI Complaint Procedure

Any person who believes that he or she has been subjected to discrimination under Title VI on the basis of race, color or national origin may file a Title VI complaint with KCATA within 180 days from the date of the alleged discrimination.

To file a complaint or for more information on your rights, contact:

Civil Rights Office – KCATA
1200 E. 18th St.
Kansas City, MO 64108

Phone: (816) 346-0277
Email: civilrightsofficer@kcata.org

Title VI Complaint Forms can be downloaded in English or Spanish, or by calling (816) 346-0311.

The written, signed complaint should include:

• Your name, address and telephone number;
• How, why, and when you believe you were discriminated against;
• As much specific, detailed information as possible; and
• The names of any people, if known, who KCATA can contact to support or clarify your allegations.

KCATA will provide appropriate assistance to complainants who are limited in their ability to communicate in English.

Complaints may also be filed with the U.S. Department of Transportation:

Federal Transit Administration Office of Civil Rights
Attention: Title VI Program Coordinator
East Building, 5th Floor – TCR
1200 New Jersey Avenue, SE
Washington, D.C. 20590

Título VI

Compromiso de KCATA hacia los Derechos Civiles

The Kansas City Area Transportation Authority (KCATA) está comprometida a asegurar que ninguna persona sea excluida de participar o que se le nieguen los beneficios de sus servicios en base a raza, color, u origen nacional, según queda dispuesto en el Título VI de la Ley de Derechos Civiles de 1964, enmendada.

Para cumplir con este fin, los objetivos de KCATA son:

• Asegurar que el mismo nivel y calidad de servicio de transporte se provea a todos sin tener en cuenta la raza, color u origen nacional;
• Identificar y resolver, según sea apropiado, efectos desproporcionadamente altos y adversos a la salud humana y al medio ambiente, inclusive los efectos sociales y económicos que ciertos programas y actividades puedan tener sobre poblaciones minoritarias y de bajos ingresos;
• Promover la participación justa y total de todas las poblaciones afectadas en el proceso de toma de decisiones relacionadas con el transporte;
• Prevenir la negación, reducción o retrasos en beneficios relacionados con programas y actividades que benefician poblaciones minoritarias o de bajos ingresos; y
• Asegurar la participación de personas con uso limitado del idioma inglés (LEP) en programas y actividades.

El Administrador General, los administradores jefes y todos los supervisores y empleados comparten la responsabilidad de cumplir con el compromiso del KCATA de hacer cumplir el Título VI. Para obtener más información sobre el Título VI, favor de visitar la página web de la Administración Federal de Tránsito.

Procedimiento para interponer quejas bajo el Título VI

Toda persona que considere que ha sido discriminada bajo el Título VI en base a su raza, color u origen nacional puede interponer una queja bajo el Título VI en KCATA dentro de los 180 días de ocurrida la presunta discriminación.

Para interponer una queja o para obtener más información sobre sus derechos, comuníquese con:

Civil Rights Office – KCATA
1200 E. 18th St.
Kansas City, MO 64108

Phone: (816) 346-0277
Email: Civilrightsoffice@kcata.org

La queja, escrita y firmada, también debe incluir:

• Su nombre, dirección y número de teléfono;
• Cómo, por qué y cuándo cree usted que fue discriminado/a;
• Información detallada y específica, si es posible; y
• Los nombres de toda persona con quien KCATA se pueda comunicar para apoyar o clarificar sus alegatos.

Los formularios de quejas bajo Título VI se pueden descargar de Internet en inglés o español, o se pueden obtener llamando al (816) 346-0311.

KCATA brindará ayuda apropiada a los denunciantes que tienen capacidad limitada para comunicarse en inglés.

Las quejas también se pueden presentar ante el Departamento de Transporte de los Estados Unidos:

Federal Transit Administration Office of Civil Rights
Attention: Title VI Program Coordinator
East Building, 5th Floor – TCR
1200 New Jersey Avenue, SE
Washington, D.C. 20590

KCATA’s current Title VI program is available here [PDF, 9 MB].

Title VI Resources for Subrecipients

As the designated recipient of Federal Transit Administration funds for the region, KCATA is responsible for ensuring that its subrecipients comply with Title VI general reporting requirements outlined in FTA’s Circular 4702.1B.

Following are resources to assist subrecipients in developing and implementing a Title VI Program:

• Title VI Circular 4702.1B
• Subrecipient Program Template — File will download to your computer. Document will not open in internet browser.

Johnson County

Title VI Program and Non-Discrimination Policy

Johnson County does not discriminate on the basis of race, national origin, sex, religion, age, or disability status in employment or the provision of service.

For more information on Johnson County’s non-discrimination policies, or if you believe you have been discriminated against and need to file a complaint, please contact:

Transportation Administrator
Johnson County
111 S. Cherry St.
Suite 3300
Olathe, Kansas 66061

Phone: (913) 782-2210

POLÍTICA DE NO-DISCRIMINACIÓN

JCT no discrimina en base a raza, color, nacionalidad, sexo, religión, edad o estado de discapacidad en el empleo o suministro de servicios.

Para obtener información adicional sobre políticas de no discriminación de JCT, o si cree que ha sido discriminado y necesita presentar una queja, por favor comuníquese:

Transportation Administrator
Johnson County
111 S. Cherry St.
Suite 3300
Olathe, Kansas 66061

Phone: (913) 782-2210

Unified Government Transit

Title VI Policy and Complaint Process

Buses throughout the Kansas City region are fitted with lifts or ramps so the vehicles are accessible to riders with disabilities. It’s just one of many accommodations that the region has in place to ensure equal access to public transportation.

Other arrangements for riders with disabilities include:

• Service animals are allowed on buses.
• Priority seating is available near the front of the bus.
• One attendant may ride free.
• Assistance for hearing impaired is available nationwide at 711.
• Complementary paratransit services are available for anyone with a disability.

The Americans With Disabilities Act

The Americans With Disabilities Act requires that all public bus systems provide complementary paratransit service for disabled persons who cannot independently use the bus service because of a disability. Complementary paratransit service is a door-to-door service provided by vans or cabs in KCATA's ADA service area. Generally, the ADA established service area extends three quarters of a mile on each side of regular bus route service. Complementary paratransit service is available on those days and during those times when trips are provided on regular RideKC routes. To take advantage of complementary paratransit service, you must be certified as ADA Eligible.

The Americans With Disabilities Act (ADA) requires that all public bus systems provide Complementary Paratransit service for disabled persons who cannot independently use the bus service because of a disability. The service acts as a "complement" to the bus service. In Kansas City, the primary agency providing this service is RideKC Freedom, formerly known as Share-A-Fare. Complementary Paratransit service operates door-to-door. It is provided by vans or cabs in the KCATA ADA service area. Generally, the ADA established service area extends three-quarters or 0.75 of a mile on each side of regular bus route service. Complementary paratransit service is available on those days and during those times when trips are provided on regular RideKC routes. The fare charged for eligible trips is no more than twice the comparable full adult bus fare. To take advantage of complementary paratransit service, you must be certified as ADA Eligible. Other agencies providing ADA Complementary Paratransit service in the metro area are:

• Dial-A-Ride - Kansas City, Ks. (913) 573-8351
• RideKC Freedom - Johnson County, Ks. (913) 362-3500

For more information call the RideKCFreedom paratransit office at (816) 842-9070.

All prospective participants must complete an application to be admitted to either the Complementary Paratransit. RideKC Freedom Only participants have higher fares and more program limitations than do the Complementary Paratransit participants. Applications are available online and from the RideKC Freedom office: Paratransit Services, 1200 East 18th Street, Kansas City, MO 64108

Applications are also available at some hospital social service departments, from medical social workers, and by calling the RideKC Freedom office at (816) 842-9070. All applicants with a disability must have a physician or qualifying agency assess and then attest to the nature of the disability. If not applying for Complementary Paratransit, proof of age and income will be required.