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Need More?

The KCATA responds promptly to media inquiries. If you are a member of the media and have an inquiry, please contact:

Sr. Director of Marketing & Communications: Cindy Baker
Phone: 816-510-2874
E-mail: cbaker@kcata.org

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Customer Service

KCATA Customer Service addresses rider questions, processes feedback, and assists with fixed-route and paratransit service issues.

Frequently Asked Questions

Feedback / Complaints

KCATA investigates all rider feedback and complaints regarding safety, security, and service quality to identify opportunities to improve transit operations.