Click to learn more about this service alert: I-70 Improvement Project Reroutes  Construction Detour Beginning Monday, February 9, until December of 2027, the 18 Indiana and 27 27th Street will reroute for the I-70 Improvement Project.

Click to learn more about this service alert: KCK Transit Services for World Cup  Additional Service Travel from KCK to World Cup festivities with expanded services: later IRIS service, extended service on 101, 102, 104, 107 and Legends Loop, and Connect KC26 shuttles.

Click to learn more about this service alert: FIFA Fan Fest Reroute  Detour Beginning Thursday, June 11, until July 13, RideKC buses 27, 85 and 201 will reroute for the FIFA Fan Fest.

Click to learn more about this service alert: Holmes Bridge Construction Reroutes  Construction Detour Due to the bridge construction at 14th and Holmes, the Troost MAX, 23 23rd Street, and 29 Blue Ridge Limited will reroute. This is expected to last until August 2026.

Click to learn more about this service alert: 18th Street Bridge Construction  Construction Detour Beginning Monday, March 3, until fall 2027 the 402 Johnson-Quivira, and the 118 8th Street will reroute for the 18th Street Bridge construction.

Click to learn more about this service alert: Troost MAX Reroutes for Bridge Construction  Construction Detour Beginning Monday, May 18, until September 15, the Troost MAX will rereoute for the U.S. 71 at Bannister Road for bridge replacement project.

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Trip Planner

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Get Going
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RideKCGO Info

Here is some information about the upcoming introduction of fares and passes for RideKC transit services.

Fares & Passes

Customer Service

We're Here for You

Mailing Address

Kansas City Area Transportation Authority,
1200 E. 18th Street,
Kansas City, MO 64108

KCATA Offices

Customer Service Lobby:
East Village Transit Center,
12th and Charlotte.
Open Monday - Friday,
8 a.m. to 5 p.m.

KCATA Email

If submitting a complaint or compliment via email, please include bus number, route, direction of travel, time, date, driver's name or badge number, and description of driver as it relates to the comment. Use the form below, or send an email to wehearyou@kcata.org.

Get in Touch

We Look Forward to it

(Site, Address or Intersection)
Description of List/Found Item
Tell us anything you'd like us to know about your desired trip.
(bus schedules, how-to-ride materials)

Contact Phone Numbers

Give us a Call

Administrative Offices 816-346-0200

Route and Schedule Info for RideKC 816-221-0660

Regional Call Center 711

TDD Line for the hearing impaired, Nationwide number

Commendations & Complaints 816-221-0660

Bus stop, shelter, park-and-ride issues 816-346-0845

Leave message

Lost and Found 816-346-0265

Lost and Found - Johnson County 913-715-8267

RideKC Freedom Paratransit Reservations 816-842-9070

RideKC Freedom Paratransit Complaints & Commendations 816-346-0860

RideKC Freedom Paratransit 711

TDD Line for the hearing impaired, Nationwide number

RideKC Flex 816-346-0346

RideKC Van Vanpool 816-346-0800

KCATA Job Line 816-346-0282

Media Relations 816-510-2874

Media Relations

Need More?

The KCATA responds promptly to media inquiries. If you are a member of the media and have an inquiry, please contact:

Sr. Director of Marketing & Communications: Cindy Baker
Phone: 816-510-2874
E-mail: cbaker@kcata.org

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