COVID-19 Updates

Date:June 28, 2021
Effective:Mar 25, 2021

Working Together Against COVID 

This page was originally published in March 2020 and will be updated with important information about the impact of COVID-19 pandemic on RideKC transit service. 

Update, June 28: 

  • Increased Bus Capacity: Effective Monday, May 31, RideKC will allow full capacity on board all RideKC buses, RideKC Micro Transit and RideKC Freedom paratransit vehicles.
  • Federal Face Mask Order: Under the Centers for Disease Control's order, face masks are required on RideKC buses, paratransit, Micro Transit and on KC Streetcar. This order details how and where masks should be worn. See the bulletin for more information.
  • RideKC Streetcar: Effective May 24, the KC Streetcar the hours of service are: 6 a.m. - 10 p.m. on Monday - Thursday, 6 a.m. - midnight on Fridays, 7 a.m. - midnight on Saturdays, and 7 a.m. to 10 p.m. on Sundays.
  • July 2021 Service Changes: Effective the week of July 4, RideKC changed several routes: 12 12th Street, 35 35th Street, 24 Independence, 77 Casino Cruiser, 229 KCI-Boardwalk, 233 Vivion-Antioch, 297 Tifany Springs Flex, and 529 KCI Limted Express.
  • All-Door Boarding: Riders may board at the front or back door
  • Fares Suspended: Fares are suspended on all RideKC buses, including those operated by KCATA, Johnson County, Kansas City, Kansas, and Independence, Mo. Fares are expected to remain suspended for the time being. Fares resumed on 199 Micro Transit and 499 Micro Transit on Nov. 9, 2020. 

COVID safety precautions

Recent Updates

RideKC is proactively taking steps to minimize exposure to customers and employees, and we are asking for your help, as well.

Here’s what RideKC is doing:

  • KCATA is wiping down surfaces on buses with a sanitizer daily.
  • Buses are being sanitized multiple times a week with a misting sanitizer using aqueous ozone.
  • Hand sanitizer is available on each bus for customer use.
  • Face masks are required for bus operators and passengers.

Here’s what RideKC customers can do:

  • Confirm your destination is open.
  • Wear a mask at bus stops and on board buses. Wash hands frequently. Avoid touching your face after being in public places..
  • If you see an unhygienic surface on the bus or at a shelter, report it to the operator, another transit employee, or call customer service at 816-221-0660.
  • Distance yourself from other riders as needed to avoid spreading the virus.   

RideKC will immediately remove buses from service for cleaning if a passenger creates an unsanitary condition on a bus from a sickness of any kind.

Many questions about novel coronavirus can be answered at the website.

About the misting sanitizers used by RideKC: The misters use stabilized aqueous ozone. The compound is H203. H203 is food-grade safe and there is no chemical harm. Stabilized aqueous ozone is a safe, sustainable alternative to traditional chemical cleaners and sanitizers. It has been used to sanitize drinking water, produce and surgical instruments.

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