COVID-19 Update, March 23: RideKC Freedom will provide essential trips only, in conjunction with the regional Stay-At-Home order issued by local governments, effective, Tuesday, March 24. RideKC Freedom will provide trips to work and medical appointments, and trips to grocery stores, pharmacies and food banks.
Your mobility is important to us. That is why IndeBus, KCATA, Johnson County and Unified Government Transit are working together as RideKC to provide friendly, affordable access to the Kansas City region. If you are an older adult, person with a disability or person of low-income please see below what services may be available to you. We are here to help connect you to your community.
Paratransit is available to those who meet certain qualifications. To apply for paratransit service from KCATA, Unified Government Transit, Johnson County, Kan., or IndeAccess, download a printable application in English or Spanish. The application and Ride Guide are available in alternate formats and in Spanish upon request by calling 816-842-9070 and pressing option 5 for Eligibility.
NOTE: Effective Sept. 3, the online application portal is temporarily unavailable. Please download the paper application or call eligibility (816-842-9070, Option 5) to have a paper application mailed to you. We hope to have this process back up and running soon. Sorry for the inconvenience.
KCATA will no longer be using contractors for the eligibility and evaluation part of the process. KCATA will now have staff dedicated to this process beginning Oct. 1.
The application and in-person assessment process will not change.
If a current customer is unable to schedule an in-person assessment with our staff, RideKC Freedom will do a courtesy one-time extension on eligibility through the end of 2019. The customer’s name will be added to a waiting list and will be contacted for an in-person assessment before the new eligibility end date.
If the customer is new, we will give them priority for an appointment. If the current assessment schedule is full, we will contact the customer within 5 to 10 business days to get them scheduled for an appointment as quick as possible.
We appreciate your patience as we make this transition and will continue to look for ways to streamline our process.
To apply for RideKC Freedom or if you have questions, call 816-842-9070, Option 5.
A printable RideKC Freedom application is available.
KCATA Freedom offers two types of services, ADA paratransit and non-ADA demand response. The ADA paratransit service is operated within ¾-mile of local bus routes and costs $3 per one-way trip. The non-ADA demand response service has a larger service area and cost is determined by the length of the trip. To utilize these services you must first go through the eligibility process. For questions about how to apply for and use the services please call (816) 842-9070, Monday - Friday, 8 a.m. – 4:45 p.m.
The Ride Guide documents will give you more information about RideKC Freedom.
Alternative Accessibility Formats: Information found on this website can be provided in an alternative format upon request. For an eligibility application, please contact RideKC Freedom Regional Eligibility Office at 816-842-9070, option 5, to speak to a representative. To obtain a copy of the Ride Guide and for other information found on this website, speak with a RideKC Freedom Customer Service Agent at 816-842-9070, option 1. RideKC Freedom will do its best to provide the requested alternative format within a reasonable time.
Unified Government Transit offers two types of services, ADA paratransit for persons with disabilities and Senior paratransit for individuals aged 65 and over. The ADA paratransit service is operated within ¾-mile of local bus routes and costs $3 per one-way trip. The Senior paratransit service is operated Wyandotte County wide and costs $2 per one-way trip. To utilize these services you must first go through the eligibility process. For questions about how to apply for and use the services please call (816) 842-9070, Monday-Friday 8 a.m. – 4:45 p.m.
The City of Independence offers two types of service, an ADA paratransit service called IndeAccess and for older adults called IndeAccess+. IndeAccess is operated within ¾-mile of local bus routes and costs $2 per one-way trip. IndeAccess+ serves all of the city of Independence and costs $2 per one-way trip. To utilize these services you must first go through the eligibility process. For questions about how to apply for and use the services please call (816) 842-9070, Monday-Friday 8 a.m. – 4:45pm
Johnson County offers two types of services, RideKC Freedom and SWIFT. RideKC Freedom is an enhanced mobility, shared-ride non-ADA service that operates throughout a designated service area in Johnson County; Kansas City, Kan; and Kansas City, Mo. The cost of RideKC Freedom rides is determined by trip length. To utilize these services you must first go through the eligibility process. For questions about how to apply for and use the services please call (816) 842-9070, Monday-Friday 8 a.m. – 4:45 p.m.
Phone Options for Regional RideKC Freedom: (816) 842-9070
Option 1: RideKC Freedom: Formerly Share-A-Fare, IndeAccess and IndeAccess Plus
Option 2: RideKC Freedom and Swift Services
Option 3: RideKC Freedom: Dial-A-Ride in Wyandotte County
Option 4: RideKC Freedom On-Demand Scheduling and Dispatch: ADA, non-ADA same day option scheduling
Option 5: Eligibility Office: For all mobility services, including On-Demand
Option 6: Comments Line: For all regional mobility services (24-hour recorded line available Monday-Friday)
Out-of-town visitors, who are ADA eligible in their home city or have an apparent disability, can use RideKC Freedom Paratransit Services for up to 21 days in a 365 day period. Visitors must contact RideKC Freedom Regional Eligibility Office, Monday through Friday, 8 a.m.- 4:45 p.m., at (816) 842-9070, option 5. Once this is done, advance reservations can be made up to 14 days in advance. However, reservations must be made at least the day before a scheduled trip by 4:45 p.m.
RideKC's travel training program is undergoing changes. Please send inquiries to firstname.lastname@example.org, or call our mobility manager at 816-346-0808.
Perhaps you are looking for additional services. If so, check out Link for Care. Operated by the Landon Center on Aging at the KU Medical Center Link for Care is a one-stop shop for information on over 12 types of services throughout the Kansas City region. The site includes information on transportation services, health care services, care management, financial services, among others. To contact Link for Care visit their website www.linkforcare.org.