Customer Service:
816.221.0660
RideKC Freedom On-Demand
Get the app
This new app-based option offers same day service getting you where you need to go, when you need to get there.
Download the app and summon a taxi when you like. Book a trip when you need it and you can track your ride with your smartphone or tablet. No smartphone? No problem! Call 816.842.9070 to book a trip.
| RideKC Freedom (service in all regions) | RideKC Freedom on Demand (offers service for all regions) |
|---|---|
| Schedule at least 24 hours in advance | Same day scheduling available. No advance required |
| Curb to Curb or Door to Door | Curb to Curb with limited customer assistance |
| Book a trip by calling reservations | Book a trip via mobile app or phone call |
| Currently zero fare | $5.00 for the first 5 miles, $2.00 per mile after that |
| Shared ride service | Shared ride service |
| Unlimited daily trips | Up to 60 subsidized one-way trips per month |
| Travel within your agency's service area only | available to cross service area lines, within the service area |
Service Area
The service area includes all of Johnson County and Wyandotte County in Kansas, and all of Kansas City and Independence in Missouri.
Hours: Weekday 6:00 a.m.-11:00 p.m. Weekend 8:00 a.m. – 10:00 p.m.
How to use the Freedom On-Demand App
What you need to get started:
- An iPhone or Android smartphone with access to the App Store or Play Store
- Your paratransit account number and PIN number
- Trips that originate in the pilot Freedom On-Demand service area
Text only version of detailed instructions
Follow these easy steps to get started:
- Download the app.
- Sign up: First name, email, phone number and password.
- Set up your account: You will need your five-to-seven digit paratransit account number. You will also need to enter your PIN at the time of each booking. Your PIN is your birth year (example: 1975).
- Book the trip: Make sure your origin is correct, then select your destination. Then request your trip.
- Pay for trip: Use cash or credit/debit card in cab or pay through RideKC Freedom app.
Standard data rates apply.