RideKC Freedom On-Demand
March 26, 2021, Notice: RideKC Freedom Facing More Demand and Longer Wait Times. See notice for additional travel options and updates.
Get the app
This new app-based option offers same day service getting you where you need to go, when you need to get there.
Download the app and summon a taxi when you like. Book a trip when you need it and you can track your ride with your smartphone or tablet. No smartphone? No problem! Call 816.842.9070 to book a trip.
| Freedom On-Demand | Freedom |
|---|---|
| No advance reservation required | Schedule at least 24 hours in advance |
| Curb-to-curb service | Door-to-door service |
| To book a trip: Use app or call 816.842.9070 | To book a trip: Call 816.842.9070 |
| Pay with cash, credit or debit card, or through the app | Pay cash (exact amount required) |
| $5 for the first 5 miles & $2 each mile after | ADA $3 per trip Non-ADA trip cost based on mileage NOTE: ADA Complementary Paratransit is Zero Fare through 2023. |
| Up to 60 subsidized one-way trips per month | Unlimited daily trips |
| Book a trip for a friend or family member | Book a trip for a friend or family member |
Pilot Service Area
The service area includes all of Johnson County and Wyandotte County in Kansas, and all of Kansas City and Independence in Missouri.
How to use the Freedom On-Demand App
What you need to get started:
- An iPhone or Android smartphone with access to the App Store or Play Store
- Your paratransit account number and PIN number
- Trips that originate in the pilot Freedom On-Demand service area
Text only version of detailed instructions
Follow these easy steps to get started:
- Download the app.
- Sign up: First name, email, phone number and password.
- Set up your account: You will need your five-to-seven digit paratransit account number. You will also need to enter your PIN at the time of each booking. Your PIN is your birth year (example: 1975).
- Book the trip: Make sure your origin is correct, then select your destination. Then request your trip.
- Pay for trip: Use cash or credit/debit card in cab or pay through RideKC Freedom app.
Standard data rates apply.
Vehicles
When using the Freedom On-Demand service, look for a zTrip, Yellow Cab Co., or 10/10 Taxi branded with the RideKC Freedom logo on the sides of the vehicles.
RideKC Freedom minibuses and sedans will not be serving On-Demand trips. RideKC Freedom minibuses are now blue and white with the RideKC Freedom logo. The sedans are white and will now have the new RideKC Freedom logo.