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Mobility Services

RideKC Freedom

Your mobility is important to us. That is why  KCATA and Unified Government Transit are working together as RideKC to provide friendly, affordable access to the Kansas City region. If you are an older adult, person with a disability or person of low-income please see below what services may be available to you. We are here to help connect you to your community.

Paratransit is available to those who meet certain qualifications. To apply for paratransit service from KCATA, Unified Government Transit, Johnson County, Kan., or IndeAccess, download a printable application in English or Spanish. The application and Ride Guide are available in alternate formats and in Spanish upon request by calling 816-842-9070 and pressing option 5 for Eligibility. 

Quick Links

Ride Guide Documents: Eligibility - How to Ride - Policy
Severe Weather
Tips for Arranging Trips

Where Do You Live?

Kansas City, Mo.

KCATA Freedom offers two types of services, ADA paratransit and non-ADA demand response. The ADA paratransit service is operated within ¾-mile of local bus routes and costs $3 per one-way trip. The non-ADA demand response service has a larger service area and cost is determined by the length of the trip. To utilize these services you must first go through the eligibility process. For questions about how to apply for and use the services please call (816) 842-9070, Monday - Friday, 8 a.m. – 4:45 p.m.

The Ride Guide documents will give you more information about RideKC Freedom. 

  • Eligibility: Including Types of RideKC Freedom Services, Types of Eligibility, How to Apply, and Johnson County’s Reduced Fare Program 
  • How to Ride: Including Service Options, Service Areas and Hours, Paying Fares, Reserving Scheduled Service, Special Programs, Service Provision Guidelines, Severe Weather,  Comments or Compliments, Phone Numbers and Hours of Operation 
  • Policy: Including Customer Rights and Responsibilities, Customer Code of Conduct, Cancellation and No-Show Policies, Suspended Service, Appeals Process, Additional Accommodations and Requirements, Comments or Compliments 

Alternative Accessibility Formats: Information found on this website can be provided in an alternative format upon request.  For an eligibility application, please contact RideKC Freedom Regional Eligibility Office at 816-842-9070, option 5, to speak to a representative. To obtain a copy of the Ride Guide and for other information found on this website, speak with a RideKC Freedom Customer Service Agent at 816-842-9070, option 1.  RideKC Freedom will do its best to provide the requested alternative format within a reasonable time.

Kansas City, Kan./Wyandotte County

Unified Government Transit offers two types of services, ADA paratransit for persons with disabilities and Senior paratransit for individuals aged 65 and over. The ADA paratransit service is operated within ¾-mile of local bus routes and costs $4 per one-way trip. The Senior paratransit service is operated Wyandotte County wide and costs $2 per one-way trip. To utilize these services you must first go through the eligibility process. For questions about how to apply for and use the services please call (816) 842-9070, Monday-Friday 8 a.m. – 4:45 p.m. NOTE: ADA Complementary Paratransit is Zero Fare until June 1, 2026.

City of Independence, Mo.

The City of Independence offers two types of service, an ADA paratransit service called IndeAccess and for older adults called IndeAccess+. IndeAccess is operated within ¾-mile of local bus routes and costs $4 per one-way trip. IndeAccess+ serves all of the city of Independence and costs $2 per one-way trip. To utilize these services you must first go through the eligibility process. For questions about how to apply for and use the services please call (816) 842-9070, Monday-Friday 8 a.m. – 4:45pm NOTE: ADA Complementary Paratransit is Zero Fare until June 1, 2026.

Johnson County, Kan.

For full details or questions, visit our mobility webpage HERE

Call RideKC Freedom

Phone Options for Regional RideKC Freedom: (816) 842-9070

Option 1: RideKC Freedom: Kansas City, Mo., and Independence scheduling, reservations and dispatch 
Option 2: RideKC Freedom: Johnson County, Kan., scheduling, reservations and dispatch
Option 3: RideKC Freedom: Wyandotte County, Kan., scheduling, reservations and dispatch
Option 4: RideKC Freedom On-Demand Scheduling and Dispatch: Same day or advanced scheduling, reservations and dispatch 
Option 5: Eligibility Office: All RideKC Freedom applications, certifications, ID cards, appeals
Option 6: Comments Line: For all regional mobility services (24-hour recorded line available Monday-Friday)

ADA Service for Visitors

Out-of-town visitors, who are ADA eligible in their home city or have an apparent disability, can use RideKC Freedom Paratransit Services for up to 21 days in a 365 day period. Visitors must contact RideKC Freedom Regional Eligibility Office, Monday through Friday, 8 a.m.- 4:45 p.m., at (816) 842-9070, option 5. Once this is done, advance reservations can be made up to 14 days in advance. However, reservations must be made at least the day before a scheduled trip by 4:45 p.m.