RideKC Prepares for Winter Forecast, Encourages Riders to Plan Ahead

(Kansas City, Mo., Jan. 3, 2025) – RideKC transportation throughout the region is planning for another round of snow and wants transit customers to be aware of possible service interruptions. Winter weather is expected Tuesday-Wednesday, with impacts of snow accumulation and plowing at bus stops. The safety of our operators and customers will drive decisions throughout this winter event. Customers should check frequently for the status of transit service as it may change.

Customers should expect delays on regular fixed-route bus service, and RideKC on-demand services. Depending on the severity of the winter event, adjustments will be made and communicated through RideKC Notify, social media, ridekc.org, call centers and local media.

Riders Should Stay Connected

• This is an ideal time for riders to sign up for RideKC Notify to receive a text, email or voice message about changes affecting specific routes or on-demand services. To sign up for RideKC Notify go here: http://ridekc.alertmedia.com/public
• Web information is available 24/7 at RideKC.org.
• Social media will be updated several times a day throughout the weather event. Follow us on Twitter@ridekctransit or Facebook.com/RideKC or tune into local media.
• The Regional Call Center for RideKC Bus and Streetcar is open Monday-Friday 6 a.m. to 6 p.m. at 816-221-0660. We offer translation assistance for trip information in more than 50 languages. 
• RideKC Freedom and on-demand Call Center for paratransit services is 816-842-9070 from 7 a.m. to 4:45 p.m. weekdays and 8 a.m. to 4:45 p.m. weekends.
• IRIS Call Center is 816-205-8221 open 24 hours.

On-Demand Services – Plan Ahead
These are services that customers call and schedule rides or book online. Customers are encouraged to cancel or reschedule non-essential trips early to avoid disruptions. Because this service extends into neighborhoods and side streets, it may take longer for streets to be cleared.

• Expect delays as we prioritize safety first.
• If snowfall exceeds 3 inches, services may be delayed or suspended.
• Clear paths are required. Make sure travel paths are free of snow and ice; we cannot assist with shoveling.

Warming Centers/Buses
RideKC – KCATA’s East Village Transit Center (12th & Charlotte) is open Monday-Friday 8 a.m. to 5 p.m. There is no restroom available.

Most warming centers throughout Kansas City, Mo., and Kansas City, Ks., are served by existing bus routes so customers will have easy access to safe shelter.

Contact:
Cindy Baker, Senior Director Marketing & Communications
816.510.2874 | cbaker@kcata.org