399 adds RideKC Flex App

Date:February 14, 2022
Effective:Feb 14, 2022

Book a ride on 399 Raytown Flex with RideKC Flex App

Effective immediately, customers on the RideKC 399 Raytown Flex have the option to book a ride with the new RideKC Flex app. Customers can also track the vehicle inside the app and will receive a push notification from the RideKC Flex mobile when the vehicle is arriving.

The 399 Raytown Flex continues to run in the current service area and hours.

Service Hours:
6:00 a.m.–10:00 a.m.
2:30 p.m.-6:30 p.m.

Find the free RideKC Flex App in the Google Play and App Store.

Book a ride on the mobile app

The RideKC Flex mobile app allows customers to book trips and cancel trips in the app.  Download the free RideKC Flex app in your mobile app store. Trips must be booked 24 hours in advance. Trips may be cancelled in the app. Please note, the RideKC Flex app has two options to help you get to your destination on time. When scheduling your trip, choose the "Leave at" option if you have flexibility in your arrival time. If you have no flexibility in your arrival time, then choose the "Arrive by" option. This will ensure you are dropped off no later than the arrival time you select in the app. 

Riders can continue to make trip reservations by calling the RideKC Flex reservation line at 816-346-0346. The reservation line is open Monday-Saturday, 5 a.m. to 7:15 p.m. and Sunday, 10 a.m. to 5:45 p.m. Trips made over the phone will not provide notifications to the customer. 

The RideKC Flex App is also available for routes all Flex service in Missouri.  

For route and schedule information, visit any time or call the RideKC Regional Call Center at (816) 221-0660, weekdays from 6 a.m. to 6 p.m. We offer translation assistance for trip information in more than 50 languages.

El Centro de Llamadas Regional de RideKC brinda asistencia con la traducción al 816-221-0660, de lunes a viernes de 6 a.m. a 6 p.m. Lo conectaremos con un intérprete que puede traducir la información del viaje en más de 50 idiomas.

How to use the RideKC Flex App

Routes affected by this bulletin: