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MetroFlex Changes Name to RideKC Flex

Date:December 07, 2016
Effective:Dec 07, 2016

Standing Reservation customers should call to confirm trips

RideKC is changing the name from MetroFlex to RideKC Flex.

It’s also in the process of upgrading software and computer systems. As a result, customers using the flex service should call to confirm their reservations. Efforts are being made to keep subscribed trips as close as possible to the original reservation. Because all trips are booked on a first-come, first-served basis, it is important that customers call our office in advance of all trips.

Please be prepared to provide the customer service representative with the following information:

  • Name
  • Home address
  • Phone number
  • Origin of travel and destination
  • Any mobility aides or special services required

All reservations can be booked by calling the RideKC Flex Office at 816.346.0346 or 816.346.0802.